211 Miami, a program of Jewish Community Services of South Florida, Inc. is a confidential helpline that connects people in need to community resources available in Miami-Dade and Monroe Counties. 211 Miami has an extensive database of over 4,000 programs and resources for social service assistance addressing food insecurity, legal help, homeless shelters, and financial assistance programs. 211 Miami also provides emotional support and crisis counseling to clients in emotional distress, available 24/7 in English, Spanish, and Creole. 211 Miami is an integral part of the crisis centers network that assist with calls for the National Suicide Prevention Lifeline and is the number one crisis center in the nation answering Spanish Lifeline calls. Go to this link for more information: 211 Miami | Confidential Helpline Connecting People in Need to Resources

Contact 911

In an emergency, dial 911 from your phone immediately.

An emergency is any situation that requires immediate assistance from the police, fire department, or ambulance.

When you call 911, be prepared to answer the call-taker questions, which may include:

• The location of the emergency, including the street address
• The phone number you are calling from
• The nature of the emergency
• Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

Remember, the call-taker’s questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR. Do not hang up until the call-taker instructs you to do so.

Mobile Response Team

The Mobile Response Team (MRT) will provide immediate, on-site behavioral health crisis intervention services to individuals of all ages in Miami-Dade County.